1SmartNoodle.com Privacy Policy
As the technology used to steel our personal information becomes more and more sophisticated there can be no argument that we must remain vigilant in protecting personal information in order to preserve the power and convenience of online shopping and that adhering to a strong privacy policy is at the heart of an online stores efforts to protect its customers personal information. To this end 1SmartNoodle.com takes pride in our privacy policies and we invite you to take a moment to read though them. Always striving to improve our policies we have always welcomed comments from customers and visitors alike. If you feel we could be doing more to safe guard your personal information we would like to here from you. Please join our blog to share your views.
By visiting or interacting with our site you are acknowledging your acceptance of the practices explained in these policies.
Our Privacy Policy explains how, when, and why we collect, use and disclose personal information. Our Privacy Policy also explains the steps we have taken to protect this same personal information. While this policy speaks only to information shared with us on this website our true commitment to maintaining personal privacy means that we do follow the spirit of this privacy policy in all offline areas of our business including telephone, fax, email orders and P.O.'s. These polices do not extend to any site that links to 1SmartNoodle.com or sites we link to. However, we will take what we deem as reasonable steps to prevent sites with inappropriate content or predatory privacy policies from being linked to our site.
Information Collection and Use
Information is collected to provide the most relevant and customized experience for you our customers and visitors. We also offer you the option of having your information stored for your convenience so that you do not have to enter your personal information more than once. Information collection also helps us to create content that is most relevant, provide you with information alerting you to new products or services you may be interested in knowing about, and improving the efficiency with which we provide you with relevant information.
Registration and Ordering
Accessing certain parts of the site will require you to share some personal information to facilitate the deficient operation of that part of the site. When entering an order on our one page order template you will need to share some personal information including but not limited to your name;shipping and billing information; phone and email contact information used to support our customer care initiatives including confirming your order status and contacting you if a problem arises; credit card or other payment information. For your protection we do not store credit card information after a sale is complete. Please note that because we do not store credit card information, when processing credits we will require you to provide us with your credit card information. Personal information is also collected when an account is set up. Accounts are set up to take advantage of site features like but not limited to wish list, toy registry, online to party host, reward points program and more.
Email Addresses
A varying number of locations of the site will allow you to enter your email address so that you can participate in receiving notifications of special offers and discounts, sign up for contests, register a gift registry, register as host of a toy party, establish a favorites list and more. You will always be free to remove your email address from any place on the site where your email address indicates your voluntary participation.
Contest Winners
If you are the lucky winner of a 1SmartNoodle.com free toy giveaway or some other contest hosted on our site only your first name and the city you live in will be included in any announcement placed on our site, blog, or social networking or promotional sites we use. You will always have the right to decline the contest prize if you do not accept the conditions of this policy.
Email Address
There are a number of locations on the site you will be invited to participate by entering your email address. Whether for a contest entry or to join a list notifying you of our special offers and discounts your email will not be used for any purpose other than the one for which it was intended.
Cookies and Other Technology
Cookies are small text files that are placed on your computer by just about every site you visit. Cookies are used to promote smooth navigation while you are on the site, to recognize you and facilitate your access privileges and also to track site usage. We use site usage statistics to aid in improving our site. Our cookies cannot and do NOT gather any information from your hard drive because they are NOT spyware. We may also employ web beacons and log files. These technologies do recognize your address on the Internet. This type of information is used by all the most popular sites you visit including the sites you use for hosted email and social networking. This information helps a site determine what pages are being viewed. Note that the information collected to help us in analysing our site is not linked to any personal information collected to facilitate the processing of your orders.
Use by Minors
Maintaining the privacy of information related to children is a very serious issue especially on the Internet. When you use our site you represent and warrant that you are at least eighteen (18) years of age or are using this site under the supervision of a parent or guardian. Anyone under the age of 18 should not submit any personal information to any website without the assistance and under the direction of a parent or guardian.
Product Reviews
Product reviews are a great way to share your opinion on various products on our site with other shoppers and visitors. If you submit a product review we will ask for your email address and some other personal information. None of this information will be used in your published review. While product reviews are a most valued source of information for our customers and visitors, and supports our decisions on what to make available for sale, we strive first to protect personal information. It is our strongly help belief that well written product reviews do not require the inclusion of personal information to be credible and useful, so please do not include personal information in the text of your review. While we reserve the right to decline a submitted product review, we usually do not. Please note that to protect privacy we will reject any review that in our opinion contains any personal information. If your review is rejected for this reason we will ask you to resubmit it without the personal information. To maintain the integrity of our product reviews it is our policy to NOT edit submitted reviews.
Independent Reviews of your Shopping Experience
After making a purchase with 1SmartNoodle.com you may receive an email asking for you impression of your shopping experience. While you are under no obligation to participate we humbly ask that you do. It is one of our strongest business philosophies that no one can tell us more about what we are doing right and more importantly what we are doing wrong than our customers. While other sites may use outside agencies to collect this information we do not rely on artificial rating systems to encourage you to shop with us. 1SmartNoodle.com collects this information directly and solely to improve your shopping experience. This information is covered under our privacy policy and will not be shared with any outside agency. This information is vitally important to us and we thank you in advance for your valued input.
Information Shared with 3rd Parties
The personal information that you share with us is shared with third parties in the regular course of fulfilling your orders. We use UPS regularly and FedEx and USPS sometimes to ship orders. In order to facilitate shipment your ship to address will be shared with the carrier performing the delivery of your order. When you pay for your order by credit cared your personal information is shared with our credit card processing service. While there are cheaper alternatives we have selected Authorize.net for this purpose for their long standing record of reliability and security.
Online Security Measures
To protect your personal information we employ Secure Socket Layer technology for all financial transactions. Note the SSL pad lock icon in the search bar of your browser on checkout. Our site is hosted on RackSpace servers which are recognized as meeting and exceeding many industry security standards including physical security for their computer hardware and superior firewall technology. These features work in concert to prevent the accidental or deliberate divulging of your personal information. Although we do not engage in a lot of icon marketing or litter our site with a lot of familiar security images many of which can be duplicated, we do utilize MacAfee PCI Certification to aid in site security. Our site is hosted by a major well respected hosting company. Having our site so hosted provides our customers with industry leading security technology and instant upgrades as new security features become available.
Spam and Email Marketing
As part of the checkout and order fulfillment process you will receive a number of emails from as at the email address you share with us. You will not be automatically placed on our mailing list. To be included on our mailing list you must select to be included and in some cases you will need to provide us with the email at which you wish to receive our promotional offers and discounts. We do not have an informational newsletter at this time as we have chosen instead to use a blog which is free for you to join. If you join our mailing list for discounts and special offers you will have the ability to subscribe and unsubscibe at anytime.
Corrections and Unsubscribing
You may submit corrections to your personal information at any time. We request that you submit any corrections through cs@1SmartNoodle.com. Corrections submitted here will receive the fastest processing times. If you join our mailing list for discounts and special offers you will have the ability to subscribe and unsubscibe at anytime. We do not engage in spam emailing and usually do not send out more than one promotional email per month.
Questions and Concerns about these Policies
If reading these policies raises any questions or concerns for you please feel free to contact us at cs@1SmartNoodle.com or through the live chat "Help Desk" link in the site header at the top of this page.
1SmartNoodle.com is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information you may send an e-mail to cs@1smartnoodle.com with 'unsubscribe' as the subject line. We will never rent, sell, or share personal information about you with other people or companies except to provide products or services you've requested. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of our company, its affiliates, customers or others. We may also exchange information with companies and organizations or law enforcement for loss prevention and credit risk reduction.
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